Frequently Asked Questions
Products
While our glassboards and glass craft mats are scratch resistant, they are NOT completely scratch proof.
Time for a mini science lesson!!
Ever heard the phrase “Only diamond can cut diamond?” Well, it’s mostly true! That’s because of how hard diamonds are.
A mineral’s hardness is a measure of its relative resistance to scratching, measured by scratching the mineral against another substance of known hardness on the Mohs Hardness Scale. The Mohs Hardness Scale is used as a convenient way to help identify minerals. Diamonds are a solid 10/10 on Mohs hardness scale. Glass is typically between 5.5-7/10 depending on it’s composition.
That means that any mineral that is softer than glass will NOT hurt or scratch your glassboard. However, if a mineral is equally hard or harder, it has the *potential* to scratch the glass surface!
Hardened steel, such as a file, can scratch glass. Titanium, chromium and even sapphires or rubies can scratch glass, while aluminum or a butter knife blade🍴may not.
Moral of the story: Our glassboards and glass craft mats are incredibly scratch resistant, but we always recommend being careful!! If you need to stack stuff on top, maybe layer a piece of felt in between to protect from scratches! And maybe keep your coffee mugs and water bottles on the table instead of on top of your craft mat! Removing jewelry may help as well!
Glass can handle high heat because of its strong structure and high melting point, mainly made of silica. The glass's heat resistance ensures it can withstand the temperature required for heat embossing without warping or cracking. Similarly, hot glue guns can be used on glass because the glue adheres to the surface upon cooling without causing damage due to the glass's ability to withstand the heat from the melted glue. This makes glass a versatile material for various crafting projects involving heat applications.
Just be sure your glassboard is not being heated in extreme temperatures for a long period of time or it could cause problems.
Glass itself isn't magnetic, but you probably already knew that. However, defying all science and reason, we can make your glassboard magnetic! Our secret? We simply add a metal backing.
Remember, the glass is ¼-inch thick, which means only extremely strong magnets will work. We highly recommend our pawn magnets.
Magnetic
Glass itself isn't magnetic, but you probably already knew that. However, defying all science and reason, we can make your glassboard magnetic! Our secret? We simply add a metal backing.
Remember, the glass is ¼-inch thick, which means only extremely strong magnets will work. We highly recommend our pawn magnets.
Regular magnets are not strong enough to work through 1/4" thick glass, so extra strong rare earth neodymium magnets stand out as the ideal choice. Neodymium magnets are the best option because they are crazy strong, hold things securely, are slim and lightweight, work with various items, and last a long time. Our pawn magnets are some of the best neodymium magnets on the market!
With these magnets, your glassboard becomes a reliable tool for organizing and communicating effectively. Just be careful not to pinch your fingers!
Yes, our magnets are so strong that it can be tricky to figure out how to get them apart when they stick to each other! Simply hold onto a magnet with each hand and bend you hands down (bringing your pinkies towards each other). They will come apart.
Other
If you are interested in more than 10 of a single product, send us an email at orders@glassboardstudio.com for further information.
Free Shipping on orders over $75 is available to the contiguous United States. Alaska, Hawaii, US territories, and military addresses do not qualify for free shipping at this time. It may be better for those of you living in these outlying areas to order from Amazon as their shipping rates are much lower than we are able to get. Go to Amazon and look up "Glassboard Studio" and you'll be able to find many of the same products that we sell here. If you decide to return your product for any reason other than quality concerns, we charge a re-stocking fee of 20%.
On the first day of each month, we will launch a BRAND NEW limited edition Glass Craft Mat design.
The monthly designs will expire at the end of the month they are launched! That means they may never be available again.
We will have a week long discount the first week of each month for the new design! We will also do a giveaway on our instagram account for our new design each month!
Your favorite designs may become a part of our permanent Glass Craft Mat collection!
For inquiries, email shannonc@glassboardstudio.com